The Directorate of Criminal Investigations has uncovered the fraud syndicate responsible for the irregular billing of customers at Kenya Power after IT experts unearthed massive flaws and ambiguities in the billing system.
The DCI disclosed on Monday how senior officers in the finance and ICT department, a number of junior employees and accomplices operating outside the company have been busy making themselves rich.
One Edgar Ojienda was noted as a person of interest in the investigations who is responsible for manipulating the system from Kisii County. He and a few accomplices in Stima House would help customers who want to settle their debt through backdoor means.
Edgar would request his amount to be paid to his bank account and the brokers would get their share, which is usually less than that of Edgar’s.
He would then access the system and change the records which see the customer’s bill go away but affect other customers who note that their bill is way higher than expected.
Other key personnel under investigations are Titus Kitavi who is the Kenya Power ICT General Manager, the acting General Manager Finance Ambrose Lemaon, Benjamin Muoki Phillip Mwai and several other junior employees.
The DCI disclosed that one of the software that has been hacked into is the M-Pesa ‘RADIS ‘system which fraudsters manipulate to defraud the company because programmers deliberately failed to develop a validator of the system transactions.
Customers have been warned against buying electricity tokens from suspect sources.